SmithAmundsen is a 130-lawyer firm headquartered in Chicago, with five branch offices in Illinois, Missouri, and Wisconsin. The firm’s attorneys make it a point to understand their clients’ industry and organization, with the goal of better verdicts and lower settlements. When it came time to replace the aging private branch exchange (PBX) system, SmithAmundsen recognized an opportunity to gain a competitive advantage by implementing advanced collaboration tools.
“We didn’t want just another voice system,” says Randall Kalik, the firm’s chief information officer. “We wanted a collaboration platform that would help our attorneys work more effectively and efficiently.” Read more at http://www.cisco.com/web/telepresence/collateral/SmithAmundsen.pdf
This post is brought you by Legal Video Network.