Being an entrepreneur at heart: pride, passion and trust

I want to share some thoughts about what being an entrepreneur means to me. Hope you enjoy it. 

Life-changing experience

Your work here shouldn’t be seen as a job. If you are looking for a “job”, look elsewhere


If you are not learning enough, look elsewhere

Know the business

Understand what we are building as a team. Seek to truly know people. Make the most of the journey

Love what you do

This is not a nine to five job

Make your own destiny

Benefit from ownership, responsibilities given to you

Build something

If you are not building something special, look elsewhere for a “job”

Be informed

Seek to learn, seek to know


Make the most of this life changing experience. Ask for ownership for different tasks, from different departments

Emotional ownership

Own with passion


Take lots of pictures, keep the memorabilia

Laugh daily

If you are not having fun, look elsewhere for a “job”

Culture builder/keeper

Be part of building our culture, influence, be passionate about your ideas

Written by Nica Faustino, January 2013

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CASE STUDY: Video enabled collaboration in global law firm Linklaters

Linklaters is a leading global law firm, advising prominent global corporations and financial institutions on their most important and challenging transactions and assignments. The firm  employs over  4,500 people, throughout a network of 27 offices in 19 different countries and has revenues of 1.2 billion pounds Sterling per annum. 

Linklaters support clients in achieving their objectives wherever they do business, so communicating and collaborating effectively between colleagues, regardless of location, is crucial to the firm’s ability to deliver. As a global organisation Linklaters wanted to further improve its existing videoconferencing solutions from Videocall, which were being under-utilised through issues with latency and the overall quality, which tended to put people off using them.  The firm also planned to reduce the costs associated with travel above and beyond the direct cost of flights and hotels; for example, the time spent travelling between airports. The challenge was not only to decrease travel itself and the costs associated with it, but to also increase and improve communications across the organisation as a whole.  

Read more about it at

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Video Conferencing etiquette while on iPad, Android devices

I would like to share some insight for whenever you decide to roll-out video conferencing to mobile devices. 

  1. Keep your device static, avoid moving it around during the video call
  2. Use external earphones, microphones for optimum audio quality
  3. Avoid tapping on desk, very sensitive mics will send the “tac tac tac” through the audio channel
  4. Attempt to check bandwidth available (uplink and downlink of 384kbps should provide acceptable call quality)
  5. Do not move around without a true need for it
  6. Check your image, position on self-view to ensure the camera is focused on you instead of the ceiling, door, desk
  7. Prefer using WiFi over the unreliable 3G connectivity
  8. Attempt to be in a quiet room, good lighting and minimum background noise

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Polycom® RealPresence® Mobile Video Enables Growing Law Firm Morris Polich & Purdy LLP to Improve Collaboration

Polycom, Inc. (Nasdaq: PLCM), the global leader in open standards-based unified communications and collaboration (UC&C), today announced that the law firm of Morris Polich & Purdy LLP (MPP) is using Polycom® RealPresence® video solutions. These solutions facilitate face to face collaboration across five offices, with clients and contacts worldwide. Over the past five years, MPP has increased its number of offices from three to five, and the number of attorneys from 52 to 94.

MPP is using a variety of Polycom video solutions, including the secure and award-winning Polycom® RealPresence® Mobile app, RealPresence Desktop software and group video systems, all powered by the Polycom® RealPresence® Platform – the most interoperable and comprehensive UC&C software infrastructure for universal video collaboration.  With offices in Los Angeles, Irvine, San Diego, San Francisco and Las Vegas, MPP represents clients in every state as well as U.S. possessions. The firm also has a wealth of international affiliations. Read more at 

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Video Conferencing terminology clarified

As video conferencing announcements continue to generate news it can be somewhat challenging to understand the technical jargon from the user’s perspective. Nearly all of these announcements refer back to some set of technical terms that may be lauded in the announcement but aren’t fully explained. Find below some clarification.

SVC – Scalable Video Coding:
Up until now most major video conferencing manufacturers have built their solutions around AVC (Advanced Video Coding). Essentially AVC and SVC are formats of compression technology that allow high definition video to be sent across networks in an efficient manner. AVC essentially sends video at a one resolution, one frame rate with one level of quality across a network. The weakness with this approach is when there are network issues; quality suffers because the stream is unable to adapt down to different resolutions or frame rates.

SVC sends multiple layers and resolutions, while monitoring the network. When problems arise, SVC can essentially peel back layer by layer, adapting to the network environment. The result is smoother video that provides a superior user experience.

1080p30 vs. 1080p60
720 and 1080 refer to the lines of resolution of a high definition video single. If you own a HDTV at home you are generally watching 720 or 1080 content on your screen, usually at 30 frames per second. Essentially the human eye is interpreting 30 images a second to create the motion of the content on TV. Now video conferencing systems are starting to use 60 frames a second; the result is a more lifelike, fluid motion. As these frame rates go up, along with the resolution, the image becomes closer to reality.

The “holy grail” of video conferencing has been the ability to easily connect to and communicate with vendors, partners, and suppliers. Many of the roadblocks for this type of communication have been technological; either due to interoperability or network issues. The term B2B in the visual collaboration world refers to this type of cross organization connections.

Delivering video conferencing signals across networks requires a number of elements to be successful. The H.323 protocol is design to be a standard that video conferencing manufacturers use which allows their systems to speak the same language. H.323 controls the audio and video signals, the bandwidth, and call control (alerting you to incoming calls, providing alerts, etc). Major manufacturers such as Polycom, Cisco, and Lifesize offer H.323 systems that can easily communicate with each other.

Like H.323, SIP is a protocol design to enable the communication and connection of devices across networks. SIP is an older protocol that was designed more for closed systems that would ultimately connect via gateways to other closed systems. Additionally, it is not as robust for adding new features.


Video as a Service is deployed by video conferencing service providers to customers where all the video conferencing infrastructure, complexity and management is done by the VaaS provider. That usually leaves the customer with the simple choice of which video conferencing video system to choose. VaaS is becoming the new standard of deployment of video conferencing service.

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Top 10 reasons how law firms can benefit from video conferencing

I would like to share with you ten reasons why you might want to consider
using videoconferencing in your law firm.

1. Invite lawyers, judges, etc. from across the country and around the world to
participate as guest speakers in a class seminar.
2. Participate as a guest speaker at another university or conference in the comfort
of your own office.
3. Be in two places at one time whether at one conference and speaking at another,
on vacation but available for meetings or presentations, etc. This is also a great
solution if you inadvertently double-book yourself.
4. Facilitate or participate in meetings without the hassles or costs (time and $$$)
associated with travel.
5. Collaborate on articles or other projects with individuals from other universities or
law firms.
6. Hold two conferences simultaneously and have keynote speakers present at one
location while delivering their presentations to both audiences.
7. Share courses between campuses and with other universities.
8. Solve the problem of what to do if your guest speaker is not able to travel to your
conference or meeting because of weather-related or other issues.
9. Use for tenure review meetings or preliminary interviewing of faculty candidates.
10. Stream live or record your conference for future viewing, sharing with others, or archiving

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Dutch law firm employs Polycom® video conferencing solution to support long-distance relationship with Caribbean colleagues

Specialist Dutch law firm Meijer Advocaten has recently extended its international reach by entering into a collaborative relationship with davidkock legal, a full service law firm in the Dutch Caribbean. Recognising the need to enhance communication right from the start, Meijer has adopted a Polycom® video conferencing solution to enable inter-office collaboration and help drive the fledgling relationship forward. Thanks to the sharp, clear, lifelike high definition (HD) collaborative experience offered by the Polycom equipment, partners at the two law firms are now better able to share knowledge, coordinate legal strategies and ultimately deliver a better, more informed and consistent service to their international clientele. Read more at

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Tax investigation via video conferencing

The State Tax Service in Ukraine has signed an agreement on the supply of video communications systems for those of its units engaged in pre-trial investigations, the press service has said.

“The new system will reduce the costs of investigations. Specifically, the interviewing of witnesses and suspects, confrontations, the identification of excise stamps, passports, stamps and other documents can be done without having to make business trips. This will save both the time of the tax service staff and budget funds, which were spent on trips to the regions when investigating high-profile cases,” reads the report.

The tax service said that video conferencing is an important innovation for investigations into economic crimes, as in most cases criminals use the interregional networks of fictitious companies and evidence has to be collected throughout the country and abroad.

The tax service hopes that the introduction of the communications system will accelerate the process of collecting evidence. In addition, it is entailed by the requirements of the new Criminal Procedure Code, which will come into force from November 19, 2012.

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63 jails in state to have video link with courts

The state government in Uttar Pradesh (India) has decided to expand the video-conferencing link between jails and courts through the internet in order to cover all 63 prisons in the state.   Reviewing the prison department’s performance, minister for jails Raghuraj Pratap Singh aka Raja Bhayya said the project should be expedited as it would help in vastly improving the jail administration. It would also cut the risk of prisoners under trial escaping or being attacked in transit, instances that are quite common at present.

The use of information technology would also help in minimising expenditure and manpower. The first such video-conferencing was held in Lucknow in October 2011 when alleged mafioso Abu Salem, who is lodged in a Mumbai jail, made web appearance before a CBI court in Lucknow in fake passport case. Later, the department also conducted similar exercises in Allahabad, Varanasi, Mirzapur, Kanpur, Ghaziabad and Meerut. The central government had amended the criminal procedure code (CrPC)  in 2010 to enable the courts and jails to present the prisoners through video-conferencing.

There are nearly 89,000 prisoners in the largely overcrowded 63 jails of Uttar Pradesh which have a capacity to house only 46,000 inmates. On an average, nearly 15,000 to 20,000 prisoners are moved from various jails to the courts for appearance every day.

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Using Video Conferencing for Court Reporting Services

These days, court reporting service providers should be able to offer the most efficient video conference solutions available for your legal depositions. Today’s technology will allow you to conduct meetings, witness interviews, remote depositions, settlement conferences, arbitrations and more in a productive and efficient manner.

When selecting a court reporting firm, be sure they have the ability to connect video conference sites anywhere in the world. This is increasingly important in the global economy that business is conducted in today. Additionally, if you have your own video conferencing equipment, professional reporting firms should be able to arrange to connect it to other sites you might be doing business with. The best court reporting firms out there will employ state-of-the-art technology that can connect video conference sites to individual desktop computer participants via the Internet, allowing for those with every-day computer access to participate as well. Whether you’re booking a video conferencing site as part of your deposition services or using your own equipment, the connection between you and other participants should be seamless. Read more at

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